Enviroseal by Magna-Tech Manufacturing
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Customer Satisfaction Survey

As outlined in our Quality Policy, achieving Customer Satisfaction is one of Magna-Tech / TechnaSeal's goals. The feedback from your organization, as a valuable customer, is crucial for measuring and verification of customer satisfaction. We are confident that both our organizations will benefit from this survey. Considering the above, we ask that you kindly answer the following questions. Any additional comments you might have are appreciated.

Name:
Company:
Address:
City:
State:
ZIP:
Phone:
FAX:
E-mail:
 

1. Response time of our customer support (service/sales):

Good
Fair
Poor

Comments:

 

2. The processes required to meet your expectations:

Good
Fair
Poor

Comments:

 

3. Meeting your packaging requirements:

Good
Fair
Poor

Comments:

 

4. Meeting delivery dates/times:

Good
Fair
Poor

Comments:

 

5. Has your company received any premium freight charges related to Magna-Tech or TechnaSeal?

Yes
No

Comments:

 

6. Effectiveness of Established Lines of Communication:

Sales/Service:
Good
Fair
Poor

Quality Assurance:
Good
Fair
Poor

Comments:

 

7. Your overall opinion of Magna-Tech/TechnaSeal:

Good
Fair
Poor

Comments:

 
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